Service Request Form

The Service Request Form page is where retailers can go to report a problem with one of their machines.

Each service request is e-mailed out to the users specified in the Service Request Configuration page.

Information about the retailer location is automatically populated in the form when a user opens a request.

The following information is sent with each request.

• Retailer Number (This is always automatically populated)

• Store Name

• Clerk Name

• Phone Number

• Street

• Street 2

• City

• Zip Code

• State

• Description

When the E-mail copy? option is checked, the user can have a copy of the service request sent to their own e-mail.